Systems Thinking | Knowledge Library

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What Is Systems Thinking?

What Is a System?

Collections Versus Systems

Defining Characteristics of Systems

The Importance of Purpose

Putting Systems in Context: “The Iceberg”

What Do Systems Do? A Close Look at Systemic Behavior

Fun with Feedback

The Building Blocks of Systemic Behavior: Reinforcing and Balancing Processes

Looking for a Sign: Loops and Labels

The Good, the Bad, and the Ugly: A Closer Look at Balancing Loops

Delays: The Hidden Troublemakers

Putting It All Together: Two Examples of How to Manage Systems

Managing Product Quality at FitCo

Fixes That Backfire at DevWare Corp

Working on the System, Not in the System

APPENDIX: “ACTING” IN DIFFERENT MODES

A GLOSSARY OF SYSTEMS THINKING TERMS

Kim, D. H. (1999). Introduction to systems thinking (Vol. 16). Waltham, MA: Pegasus Communications.

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